. . . . . . . . refers to an employee's expression of organisationally desired emotions during inter-personal transactions at work.

Basic approach in employee's performance compares with their current performance to

A. set standards

B. performance in previous years

C. performance in last job

D. none of the above

Easiest performance appraisal interview is

A. satisfactory-promotable interview

B. satisfactory-not promotable interview

C. unsatisfactory-correctable interview

D. unsatisfactory-uncorrectable interview

Performance' appraisal feedback always includes

A. assessment of employee performance

B. setting work standards

C. providing feedback to the employees

D. all of the above

A rating scale which enlists traits and performance values is called

A. graphic rating scale method

B. management by objectives

C. alternation ranking method

D. in-house development