The envelope indicated that there was ,_________ but in fact there was only a letter inside
A. an enclosure
B. a sender
C. A salutation
D. an indent
Answer: Option A
A. an enclosure
B. a sender
C. A salutation
D. an indent
Answer: Option A
The most important goal of business communication is_________.
A. favorable relationship between sender and receiver
B. organizational goodwill
C. receiver response
D. receiver understanding
Down ward communication flows from_________ to_________.
A. Upper to lower
B. Lower to upper
C. Horizontal
D. Diagonal
Horizontal communication takes place between_________.
A. superior to subordinate
B. subordinate to superior
C. employees with same status
D. none of these
Appeals and representations are used in_________communication.
A. horizontal
B. downward
C. upward
D. grapevine
On an envelop there is never an indication of what is inside or there are how many papers. How can one know from seeing aan envelop that there shoukd have been an ettachment along