The most important goal of business communication is_________.

A. favorable relationship between sender and receiver

B. organizational goodwill

C. receiver response

D. receiver understanding

Answer: Option D

Solution(By Examveda Team)

The most important goal of business communication is receiver understanding. Every receiver who enters into the Communication Process brings with them their own ideas and feelings that influence their understanding of your message, and their response to it. That means it's your job, as the sender, to take these ideas and feelings into consideration when drawing up your message.