The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011 (Citizens Charter):
1. Seeks to create a mechanism to ensure timely delivery of goods and services to citizens
2. It requires every public authority to publish a CC within six months of the commencement of the Act
3. Levies a penalty of up to Rs. 50,000 for failure to render services
4. Emphasised on citizens as customers
Select the correct option:

A. 1, 2 and 4

B. 1, 2, 3 and 4

C. 1, 2 and 3

D. 2, 3 and 4

Answer: Option C