What is the full form of "CRM"?
A. Customer Relationship Management
B. Commodity Recovery Mash
C. Consumer Relation Manager
D. Click to Ratio Management
Answer: Option A
Solution(By Examveda Team)
CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy or process that helps businesses better organize and access customer data. It all started with handwritten notes and Rolodex's but with the advent and proliferation of digital technology, it eventually evolved into databases stored on individual computers, and then the CRM definition shifted into something far more complex. It was no longer just notes. Managing your business’s relationships with customers became a complicated process. Now, in order to compete in any industry, you need a reliable system built on CRM software.Related Questions on Marketing Abbreviations
What is the full form of "VoC"?
A. Value of Credit
B. Vertical Opinion Channel
C. Visualized Optional Commodity
D. Voice of Customer
What is the full form of "VAT"?
A. Valuable Total Asset
B. Value Added Tax
C. Total Asset Value
D. Value Added Term
What is the full form of "VALS"?
A. Virtual Asset Levels
B. Value Added and Service Leasing
C. Virtual Asset Leasing Service
D. Values and Lifestyles
What is the full form of "TMV"?
A. True Market Value
B. Total Market Value
C. Target Multiplied Variable
D. Tactical Marketing Venture
Join The Discussion