In a services context, distribution embraces all of the following elements EXCEPT ___________.
A. core services flow
B. product flow
C. information and promotion flow
D. negotiation flow
Answer: Option A
A. core services flow
B. product flow
C. information and promotion flow
D. negotiation flow
Answer: Option A
The four unique elements to services include:
A. Independence, intangibility, inventory, and inception
B. Independence, increase, inventory, and intangibility
C. Intangibility, inconsistency, inseparability, and inventory
D. Intangibility, independence, inseparability, and inventory
A. Learning
B. Role selection
C. Perception
D. Motivation
While buying milk which kind of behavior is displayed by a person?
A. Extensive problem solving behavior
B. Routinized buying behavior
C. Variety seeking behavior
D. None of the above
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