1. The four unique elements to services include:
2. A change in an individual's behavior prompted by information and experience refers to which one of the following concept?
3. While buying milk which kind of behavior is displayed by a person?
4. Whether to sell via intermediaries or directly to consumers, how many outlets to sell through, and whether to control or cooperate with other channel members are examples of decisions marketers must make about
5. The extended Ps of service marketing mix is:
6. A social and managerial process by which individuals and organizations obtain what they need and want through value creation refers to which one of the following concepts?
7. What is the basic property of a service which makes it different from a product?
8. Which one of the following phrases reflects the marketing concept?
9. The solution to price competition is to develop a differentiated:
10. You purchase cleaning supplies for your custodial help regularly. It is showing which buying situation?
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