1. The four unique elements to services include:
2. A change in an individual's behavior prompted by information and experience refers to which one of the following concept?
3. While buying milk which kind of behavior is displayed by a person?
4. Whether to sell via intermediaries or directly to consumers, how many outlets to sell through, and whether to control or cooperate with other channel members are examples of decisions marketers must make about
5. The extended Ps of service marketing mix is:
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