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The four unique elements to services include:

A. Independence, intangibility, inventory, and inception

B. Independence, increase, inventory, and intangibility

C. Intangibility, inconsistency, inseparability, and inventory

D. Intangibility, independence, inseparability, and inventory

Answer: Option C

Solution(By Examveda Team)

The four unique elements to services include Intangibility, inconsistency, inseparability and inventory. Intangibility refers to the tendency of services to be a performance that cannot be held or touched, rather than an object. Inconsistency is a characteristic of services because they depend on people to deliver them, and people vary in their capabilities and in their day-to-day performance. Inseparability refers to the difficulty of separating the deliverer of the service (hair stylist) from the service itself (hair salon). Inventory refers to the need to have service production capability when there is service demand.

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Comments ( 4 )

  1. Wodero Bravo
    Wodero Bravo :
    2 years ago

    Hi, Thanks.

  2. Pintu Raj
    Pintu Raj :
    2 years ago

    Thik hii

  3. Chithra Devi
    Chithra Devi :
    2 years ago

    nice

  4. Amirtha Raj
    Amirtha Raj :
    5 years ago

    Hi ,

    Can anyone explain all the factors in option C ?

Related Questions on Marketing

The four unique elements to services include:

A. Independence, intangibility, inventory, and inception

B. Independence, increase, inventory, and intangibility

C. Intangibility, inconsistency, inseparability, and inventory

D. Intangibility, independence, inseparability, and inventory