Match the following.
| List-I | List-II |
| a. Jargon of communication | 1. Communication skills |
| b. Sender, Message, Receiver | 2. Types of communication |
| c. Abilities to encode and decode message | 3. Barrier to communication |
| d. Verbal and non-verbal | 4. Elements of communication process |
A. a-3, b-4, c-1, d-2
B. a-2, b-4, c-3, d-1
C. a-1, b-2, c-3, d-4
D. a-4, b-3, c-2, d-1
Answer: Option A

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