Often, the best way to improve customer value, and beat the competition, is to be first to satisfy a need that others have not even considered.
A. TRUE
B. FALSE
Answer: Option A
Solution (By Examveda Team)
The correct answer is A: TRUEHere's why:
Think of customer value as what a customer gets (benefits) compared to what they give up (cost).
Beating the competition means being better than other companies at attracting and keeping customers.
The question says that finding a need that no one else has noticed and satisfying it *first* is a great way to improve customer value and beat the competition.
Why is this true?
Because if you're the first to meet a need, you gain a big advantage:
* Customers will see you as innovative and valuable.
* You'll attract new customers who have that unmet need.
* You'll build customer loyalty because you're providing something unique.
* Competitors will have to play catch-up, giving you a head start.
Therefore, being first to satisfy an unconsidered need is a powerful strategy for improving customer value and beating competitors.
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it should be true