Research has shown that younger and higher income customers are more likely to use __________ channels.
A. self-service
B. single site
C. Personal
D. Impersonal
Answer: Option A
Solution (By Examveda Team)
Research has shown that younger and higher income customers are more likely to use self-service channels. A powerful self-service channel, best used to provide quick information to customers like account balances, outstanding amounts, location, confirmations etc.This Question Belongs to Management >> Marketing
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