Services cannot be stored. This describes the ___________characteristic of services.
A. Intangibility
B. Variability
C. Inseparability
D. Inconsistency
E. Perishability
Answer: Option E
Solution (By Examveda Team)
Services cannot be stored. This describes the perishability characteristic of services. Perishability is used in marketing to describe the way in which a service capacity cannot be stored for sale in the future. Services cannot be stored, saved, returned, or resold once they have been used. Once rendered to a customer, the service is completely consumed and cannot be delivered to another customer.This Question Belongs to Management >> Marketing
I think in the 21st-century education services can be stored through videos and edtech and can used in future. Change my mind ?
thanks Damilola, answer updated.
The answer to this question is perishability not inconsistency