The fact that a business traveller may have one very positive check-in experience at a hotel and then a very negative check-in experience with a different employee on a subsequent visit is evidence of service:

A. Independence, intangibility, inventory, and inception B. Independence, increase, inventory, and intangibility C. Intangibility, inconsistency, inseparability, and inventory D. Intangibility, independence, inseparability, and inventory

A. Learning B. Role selection C. Perception D. Motivation

A. Extensive problem solving behavior B. Routinized buying behavior C. Variety seeking behavior D. None of the above

A. Promotion B. Price C. Distribution D. Product