Which one of the following is a key to build lasting relationships with consumers?
A. Price of the product
B. Need recognition
C. Customer satisfaction
D. Quality of product
Answer: Option C
Solution(By Examveda Team)
Customer satisfaction is a key to build lasting relationships with consumers. Customer satisfaction indicates the fulfillment that customers derive from doing business with a firm. In other words, it’s how happy the customers are with their transaction and overall experience with the company.Join The Discussion
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Related Questions on Marketing
The four unique elements to services include:
A. Independence, intangibility, inventory, and inception
B. Independence, increase, inventory, and intangibility
C. Intangibility, inconsistency, inseparability, and inventory
D. Intangibility, independence, inseparability, and inventory
A. Learning
B. Role selection
C. Perception
D. Motivation
While buying milk which kind of behavior is displayed by a person?
A. Extensive problem solving behavior
B. Routinized buying behavior
C. Variety seeking behavior
D. None of the above
All of the following statements are true except: *
1 point
Marketing objectives are marketing targets, for products and markets, set by a business for a future time period.
Marketing objectives are important because they provide a sense of direction for the marketing department.
Marketing objectives must be specific, measurable, attainable, realistic and timed bound.
Marketing objectives inclide achieving a certain market share.
Marketing objectives include identifying different groups of a whole market which consumers have similar characteristics.