Identify the incorrect statement.

A. In interview of the prospect agent is knowledge alone is not important

B. Listening is not important as the prospect may not know much about life insurance

C. The agent should avoid being judgmental. It is necessary for the agent to pay

D. Attention to what the prospect says as also to his body language

Answer: Option B

Solution(By Examveda Team)

Listening is important as the prospect may not know much about life insurance.