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This question belongs to Commerce Insurance

Insurance

?

_________ is reflected in the caring attitude and individualized attention given to customers.

A) Assurance B) Empathy C) Reliability D) Responsiveness

Answer & Solution

Correct Answer: Option B

Empathy is reflected in the caring attitude and individualized attention given to customers. Empathy is, at its simplest, awareness of the feelings and emotions of other people.

Question posted by Examveda

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