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Course of Action
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Statement : Many private sector banks have reduced interest rate on housing loans in comparison to public sector banks.

Courses of Action :
I. The case should be raised before the regulatory authority for investigation by the public sector banks as they cannot follow such reduction.
II. Public sector banks must adopt such policy to remain in competition.
III. The public sector banks should advertise their special feature repeatedly so that they do not lose their future customers.

Answer & Solution
Correct Answer: Option D
Clearly, the private sector banks have done so to attract more and more customers of public sector banks. Thus, public sector banks should either reduce the rate of interest to match with that of private sector banks or highlight those features which make them stand apart from private sector banks. So, either II or III follows.
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