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Which of the below reflects Principle 2 of the Insurance Marketplace Standards Association (IMSA) principles?

A. To provide competent and customer-focused sales and service

B. To engage in active and fair competition

C. To provide for fair and expeditious handling of customer complaints and disputes

D. To maintain a system of supervision and review that is reasonably designed to achieve compliance with these principles of ethical market conduct

Answer: Option A

Solution(By Examveda Team)

To provide competent and customer-focused sales and service reflects Principle 2 of the Insurance Marketplace Standards Association (IMSA) principles.

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