A process by which employees can make decisions is divided by total number of processes to calculate

A. employee turnover ratio

B. employee empowerment ratio

C. employee satisfaction ratio

D. employee training percentage

Answer: Option B

Solution(By Examveda Team)

A process by which employees can make decisions is divided by total number of processes to calculate employee empowerment ratio. Employee empowerment is a strategy and philosophy that enables employees to make decisions about their jobs. Employee empowerment helps employees own their work and take responsibility for their results, serve customers at the level of the organization where the customer interface exists.