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A product performance in comparison to its features and design is classified as

A. learning quality

B. design quality

C. conformance quality

D. business process quality

Answer: Option C

Solution(By Examveda Team)

A product performance in comparison to its features and design is classified as conformance quality. Quality of conformance is the ability of a product, service, or process to meet its design specifications. Design specifications are an interpretation of what the customer needs.

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