ExamVeda
Login
Home

Complaint letter should be called

This question belongs to Management Business Communication
Business Communication
?

Complaint letter should be called_____________

Answer & Solution
Correct Answer: Option B
Complaint letter should be called claim letter. A claim letter is a persuasive letter sent by a customer to a business or agency to identify a problem with a product or service and can also be referred to as a letter of complaint.
Examveda
Question posted by Examveda
Community

Join the Discussion

1 Comment
Akshay Jedhe
Akshay Jedhe 6 years ago
Which of these is not a mode of address for any letters
Keep Learning

Related Questions on Business Communication

The most important goal of business communication is_________.
A. favorable relationship between sender and receiver B. organizational goodwill C. receiver response D. receiver understanding
Down ward communication flows from_________ to_________.
A. Upper to lower B. Lower to upper C. Horizontal D. Diagonal
Horizontal communication takes place between_________.
A. superior to subordinate B. subordinate to superior C. employees with same status D. none of these
Appeals and representations are used in_________communication.
A. horizontal B. downward C. upward D. grapevine
More Related Questions on Business Communication