11. What product is used to clean smudged keys on a keyboard?
12. ESD would cause the most damage to which component?
13. To view any currently running Terminate Stay Resident (TSR's) programs you could type:
14. Which type of system board is the MOST likely candidate for processor upgrading if you want maximum performance and future compatibility?
15. Suppose that you have a the maintenance package identifies several possible field replaceable units (FRUs) that will resolve the problem. What should you do after turning the power off?
16. Most PCs give a single beep on bootup to indicate they are ok hardware wise. You boot your PC and don't get a beep. What should you check first?
17. Which peripheral port provides the FASTEST throughput to laser printers?
18. The mouse pointer moves erratically, what is the possible cause? The mouse
19. Voltage's measured:
20. Your customer tells you the print quality of their dot matrix printer is light then dark. Which of the following could cause the problem.
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