Good business letters are characterized by the following personal quality of the writer:
A. seriousness
B. sincerity
C. formality
D. Humour
Answer: Option B
Solution(By Examveda Team)
Good business letters are characterized by the sincerity personal quality of the writer. Sincerity and integrity go hand in hand. Sincerity is the key to honest communication.Related Questions on Business Communication
The most important goal of business communication is_________.
A. favorable relationship between sender and receiver
B. organizational goodwill
C. receiver response
D. receiver understanding
Down ward communication flows from_________ to_________.
A. Upper to lower
B. Lower to upper
C. Horizontal
D. Diagonal
Horizontal communication takes place between_________.
A. superior to subordinate
B. subordinate to superior
C. employees with same status
D. none of these
Appeals and representations are used in_________communication.
A. horizontal
B. downward
C. upward
D. grapevine
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