If an organization is to survive, which of the following is most essential?

A. Strong financial performance

B. Committed employees

C. High level of service

D. Customer retention

Answer: Option C

Solution(By Examveda Team)

If an organization is to survive, High level of service is most essential. At the highest level, the minimum attributes that the customer/stakeholder expects in the service include: High quality, Customer friendly, Environmentally responsible, etc.