In customer cost hierarchy, costs of individual customer support activities are classified as
A. discretionary channel costs
B. corporate-sustaining costs
C. distribution-channel costs
D. customer-sustaining costs
Answer: Option D
Solution(By Examveda Team)
In customer cost hierarchy, costs of individual customer support activities are classified as customer-sustaining costs. A customer-sustaining cost is the cost of resources consumed to service a customer regardless of the number of units sold to the customer.Related Questions on Management Accounting
A. resourcing
B. value acquiring
C. production
D. value acquaintance
Examining of past performance, exploring alternative and planning future is
A. learning
B. alternating
C. examining
D. deciding
Time that a company takes to create and produce a new product is classified as
A. management factor
B. time factor
C. customer factor
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A. past orientation
B. help banks make decisions
C. help managers make decisions
D. help investors make decision
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