Letters that please the receiver are called
A. Yes letters
B. routine letters
C. invitation letters
D. good-news letters
Answer: Option D
Solution(By Examveda Team)
Letters that please the receiver are called good-news letters. Letters that contain good news or a good message or favourable information are good-news letters.Related Questions on Business Communication
The most important goal of business communication is_________.
A. favorable relationship between sender and receiver
B. organizational goodwill
C. receiver response
D. receiver understanding
Down ward communication flows from_________ to_________.
A. Upper to lower
B. Lower to upper
C. Horizontal
D. Diagonal
Horizontal communication takes place between_________.
A. superior to subordinate
B. subordinate to superior
C. employees with same status
D. none of these
Appeals and representations are used in_________communication.
A. horizontal
B. downward
C. upward
D. grapevine
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