Match the following key terms of communications audit procedure with their descriptions.
| List-I (Key terms of communication Audit Procedure) | List-II (Description) |
| a. Identifying and setting the scope and frame work | 1. Identifying communication gaps and opportunities, reviewing message quality, delivery, relationship with audience and overall audience communication. |
| b. Discovery process | 2. Assessing the collected data. |
| c. Distillation Process | 3. Research on interviews, focus groups, surveys and paid, earned and owned media. |
| d. Interpretation | 4. Gaining a thorough under standing of the organsation and its strategy. |
A. a-1, b-2, c-3, d-4
B. a-4, b-3, c-2, d-1
C. a-2, b-4, c-1, d-3
D. a-3, b-1, c-4, d-2
Answer: Option B

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