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Match the following terms or statements of crisis communications with their phases.
| List-I (Terms or Statements) |
List-II (Crisis phase) |
| a. Make sure information is kept confidential |
1. Pre-crisis phase |
| b. Reputation repair and Behavioural intentions |
2. Crisis response phase |
| c. Be quick, accurate and consistent |
3. Post crisis phase |
| d. Crisis management plan |
4. Crisis communication Process |
Answer & Solution
Correct Answer:
Option
B
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