Match the items of List-I with items of List-II

List-I	List-II
a. Real needs	1. Expecting good service from a car dealer.
b. Unstated needs	2. The customer expects to be seen by his friends as a value-oriented savvy consumer.
c. Delight needs	3. The customer wants a car at low operational cost and not initial cost.
d. Secret needs	4. The customer receives free insurance on the purchase of a car.

A. a-3, b-1, c-4, d-2

B. a-1, b-3, c-2, d-4

C. a-2, b-4, c-1, d-3

D. a-4, b-2, c-1, d-3

Answer: Option A