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Reduction in setup time, manufacturing cycle efficiency and average time of manufacturing for key products are examples of

A. measures of growth and learning

B. measures of internal business processes

C. customer measures

D. financial measures

Answer: Option B

Solution(By Examveda Team)

Reduction in setup time, manufacturing cycle efficiency and average time of manufacturing for key products are examples of measures of internal business processes. In other words, internal processes create and deliver the value proposition for customers. Thus objectives in your strategy map's internal process perspective must describe how you intend to accomplish your organization's strategy.

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