Which of the following is a good example of horizontal flow in an organization?
A. When employees give their supervisors reports listing their accomplishments during the last year
B. When the department heads of marketing and research get together for a meeting
C. When, at a party, the vice-president's secretary tells the husband of one of the employees about plans for layoffs
D. When a supervisor issues a statement to all subordinates explaining new travel policies
Answer: Option B
Solution(By Examveda Team)
When the department heads of marketing and research get together for a meeting is a good example of horizontal flow in an organization. Horizontal flow refers to the flow of information among people at the same or similar organizational levels, whereas diagonal flow refers to the flow of information among persons at different levels, who have no direct reporting relationships.The most important goal of business communication is_________.
A. favorable relationship between sender and receiver
B. organizational goodwill
C. receiver response
D. receiver understanding
Down ward communication flows from_________ to_________.
A. Upper to lower
B. Lower to upper
C. Horizontal
D. Diagonal
Horizontal communication takes place between_________.
A. superior to subordinate
B. subordinate to superior
C. employees with same status
D. none of these
Appeals and representations are used in_________communication.
A. horizontal
B. downward
C. upward
D. grapevine
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