Which of the following is a means to develop a customer commitment focus in the organization?
A. Introducing quality control
B. Activity mapping
C. Enhancing customer service
D. Image building
Answer: Option C
A. Introducing quality control
B. Activity mapping
C. Enhancing customer service
D. Image building
Answer: Option C
Strategy is developed by the visionary chief executive in ___________ mode of strategic management
A. planning mode
B. adaptive mode
C. strategic mode
D. entrepreneurial mode
Stability strategy is a ____________ strategy
A. corporate level
B. business level
C. functional level
D. strategic level
What are the means by which long term objectives will be achieved?
A. Strategies
B. Policies
C. Strength
D. Opportunities
Marketing strategy is a ___________ type of strategy
A. business level
B. Growth strategy
C. corporate strategy
D. functional strategy
remove *not from the question and only then the given answer makes sense
i think the ans shoild be the option c