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Which of the following is a means to develop a customer commitment focus in the organization?

A. Introducing quality control

B. Activity mapping

C. Enhancing customer service

D. Image building

Answer: Option C

Solution(By Examveda Team)

Enhancing customer service is a means to develop a customer commitment focus in the organization. Great customer service can help you build trust, improve brand awareness, gain customer loyalty, drive sales, and attract new customers through valuable recommendations.

This Question Belongs to Management >> Strategic Management

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Comments ( 2 )

  1. Sumit Sharma
    Sumit Sharma :
    3 years ago

    remove *not from the question and only then the given answer makes sense

  2. James Mcnyarko
    James Mcnyarko :
    6 years ago

    i think the ans shoild be the option c

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