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This question belongs to Management Marketing
Marketing
?

Added features to an offering are called _________ service features.

Answer & Solution
Correct Answer: Option E
Added features to an offering are called perceived service features. Perceived quality can be defined as the customer's perception of the overall quality or superiority of a product or service with respect to its intended purpose, relative to alternatives.
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Krishna Kumar
Krishna Kumar 5 years ago
The answer should be Secondary. Please check.