___________ are the only service distributors which do not require direct human interactions.
A. Electronic channels
B. SST’s
C. Direct Service channels
D. Speculative channels
Answer: Option A
Solution(By Examveda Team)
Electronic channels are the only service distributors which do not require direct human interactions. Electronic channels overcome some of the problems associated with service inseparability and allow a form of standardisation not previously possible in most services.This Question Belongs to Management >> Marketing
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