In the quality gap model which gap is explained by the gap between the standards set by management for their product or service compared to their understanding of the customers needs?

A. Customer selling B. Market research C. Customer buying D. Consumer behaviour

A. Production Planning and Control B. Production C. Inventory control D. All of the above

A. Minimum Investment in work in progress B. Better Production Control C. Early detection of mistakes or badly produced items D. All of the above

A. to differentiate the product B. to charge differential price C. to sell the product in different countries D. to give attractive name to a product