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Business Communication MCQ Questions and Solutions with Explanations | Management

Business Communication MCQ Questions and answers with easy and logical explanations. Management provides you all type of quantitative and competitive aptitude mcq questions with easy and logical explanations. Business Communication MCQ is important for exams like MAT, CAT, CA, CS, CMA, CPA, CFA, UPSC, Banking and other Management department exam. Page-2 section-1

Each section contains 100 MCQs on Business Communication .
11
Body of a letter is divided into ________ parts.
Discuss
Answer & Solution
Answer: Option C
Solution:
Body of a letter is divided into 3 parts. It contains the actual message of the sender. The main body of the mail must be clear and simple to understand. The body of the letter is basically divided into three main categories.
12
When working to create and maintain a favorable relationship with a receiver, a sender should
Discuss
Answer & Solution
Answer: Option D
Solution:
When working to create and maintain a favorable relationship with a receiver, a sender should use positive wording. To establish a favorable relationship, the message sender and receiver should relate to each other positively, personally, and professionally.
13
As per Newman and Summer Communication is the Exchange of
Discuss
Answer & Solution
Answer: Option D
Solution:
As per Newman and Summer Communication is the Exchange of Facts, opinion and emotions.
14
The ________ body of the presentation should be broken into short and clear units
Discuss
Answer & Solution
Answer: Option A
Solution:
The main body of the presentation should be broken into short and clear units. The body is the part of the presentation between your introduction and your conclusion. It's the longest part of the presentation, and its purpose is to get your key points across.
15
Which of the following terms best describes the grapevine as a communication pattern?
Discuss
Answer & Solution
Answer: Option B
Solution:
Informal communication best describes the grapevine as a communication pattern. Grapevine communication is informal workplace dialogue in its purest form: it is characterized by conversations between employees and superiors that do not follow any prescribed structure or rule-based system. Grapevine communication spreads rapidly and likely touches each person throughout the organization.
16
The following is (are) the most effective ways of communication.
Discuss
Answer & Solution
Answer: Option C
Solution:
Written communication involves any type of message that makes use of the written word. Written communication is the most important and the most effective of any mode of business communication. Some of the various forms of written communications that are used internally for business operations include: Memos.
17
The _________ of business letter is called layout.
Discuss
Answer & Solution
Answer: Option C
Solution:
The pattern of business letter is called layout. The Business letters are a sort of company visiting card. The most frequently used layout of business letters is the block style, where all elements are aligned with the left-hand margin, except the heading, which is usually centred.
18
Interaction between three to twelve people who share a common goal, a sense of commitment, and who attempt to influence one another is known as
Discuss
Answer & Solution
Answer: Option B
Solution:
Interaction between three to twelve people who share a common goal, a sense of commitment, and who attempt to influence one another is known as small-group communication. A small group is generally defined as a group that consists of at least three members and at the maximum around twelve to fifteen members. A group that has just two members or more than fifteen members would not come in the category of a small group.
19
When a group agrees to support and commit to the decision of the group, they have reached
Discuss
Answer & Solution
Answer: Option A
Solution:
When a group agrees to support and commit to the decision of the group, they have reached a consensus. Consensus decision making is a creative and dynamic way of reaching agreement between all members of a group.
20
Goals help us to __________.
Discuss
Answer & Solution
Answer: Option A
Solution:
Goals help us to Communicate. In teamwork, communication is also a tool that helps us achieve certain goals. Therefore, it is important to allow ideas and information to flow clearly and quickly among team members. But the process of transmitting those ideas in the way they don't lose value defines communication as goal-oriented.