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Business Communication MCQ Questions and Solutions with Explanations | Management

Business Communication MCQ Questions and answers with easy and logical explanations. Management provides you all type of quantitative and competitive aptitude mcq questions with easy and logical explanations. Business Communication MCQ is important for exams like MAT, CAT, CA, CS, CMA, CPA, CFA, UPSC, Banking and other Management department exam. Page-3 section-1

Each section contains 100 MCQs on Business Communication .
21
An effective oral presentation process follows _________ steps.
Discuss
Answer & Solution
Answer: Option A
Solution:
An effective oral presentation process follows 3 steps. The Three Step Oral Presentation Process regardless of your job or the purpose of your presentation, you will be more effective if you adoptan oral presentation process that follows these threes steps:1. Planning your presentation 2. Writing your presentation 3. Completing your presentation
22
Business letters produce immediate effect because they are:
Discuss
Answer & Solution
Answer: Option D
Solution:
Business letters produce immediate effect because they are informal. Business letters are those that are produced by someone at a business and usually go to another business or a customer, as opposed to personal letters, which are more informal and tend to go from person to person.
23
Set off the list of Do and Donts by using ___________.
Discuss
Answer & Solution
Answer: Option C
Solution:
Set off the list of Do and Donts by using Bullets.
24
The envelope indicated that there was ,_________ but in fact there was only a letter inside
Discuss
Answer & Solution
Answer: Option A
Solution:
The envelope indicated that there was, an enclosure but in fact there was only a letter inside. An enclosure can also be something that's included in an envelope with a cover letter of some sort.
25
Form letters are also known as:
Discuss
Answer & Solution
Answer: Option D
Solution:
Form letters are also known as persuasive sales letters. In the workplace, a persuasive message occurs when a person attempts to convince an individual or group to take certain specific actions. The two types of persuasive messages in the workplace are sales and marketing, which are utilized to achieve organizational objectives.
26
Our address and phone number are shown on our_________
Discuss
Answer & Solution
Answer: Option A
Solution:
Our address and phone number are shown on our letterhead. Letterhead is one of the most important tool that you have in establishing the identity of your company.
27
In block text format, you do not_________each paragraph
Discuss
Answer & Solution
Answer: Option A
Solution:
In block text format, you do not indent each paragraph. Block format is typically used for business letters. In block format, the entire text is left aligned and single spaced. The exception to the single spacing is a double space between paragraphs (instead of indents for paragraphs).
28
A memorandum (memo) is considered a brief form of written communication for:
Discuss
Answer & Solution
Answer: Option A
Solution:
A memorandum (memo) is considered a brief form of written communication for internal use. Memorandum or memos are in internal short note or letter in which information exchanged among superiors and subordinated or same position of employees in the in the organizational structure.
29
Simplicity in writing means essentially:
Discuss
Answer & Solution
Answer: Option D
Solution:
Simplicity in writing means essentially plainness. The quality or state of being simple or plain and not complicated or difficult.
30
Good business letters are characterized by the following personal quality of the writer:
Discuss
Answer & Solution
Answer: Option B
Solution:
Good business letters are characterized by the sincerity personal quality of the writer. Sincerity and integrity go hand in hand. Sincerity is the key to honest communication.