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Business Communication MCQ Questions and Solutions with Explanations | Management

Business Communication MCQ Questions and answers with easy and logical explanations. Management provides you all type of quantitative and competitive aptitude mcq questions with easy and logical explanations. Business Communication MCQ is important for exams like MAT, CAT, CA, CS, CMA, CPA, CFA, UPSC, Banking and other Management department exam. Page-5 section-2

Each section contains 100 MCQs on Business Communication .
41
__________type of orders are issued if there are a number of operational specialties
Discuss
Answer & Solution
Answer: Option B
Solution:
General type of orders are issued if there are a number of operational specialties. An order is an oral or written communication directing the starting, stopping or modification of an activity. It is a form of communication by which management directs its subordinates and employees and seeks to achieve its objectives.
42
__________ is a particular type of order in which the subordinate is not only ordered to do a job but also given guidance on how to do it
Discuss
Answer & Solution
Answer: Option A
Solution:
Instruction is a particular type of order in which the subordinate is not only ordered to do a job but also given guidance on how to do it. In business writing, technical writing, and other forms of composition, instructions are written or spoken directions for carrying out a procedure or performing a task. It is also called instructive writing. Step-by-step instructions typically use the second-person point of view (you, your, yours).
43
If the employees do not abide by the norms of organisation, or violate the rules and regulations the employer will give_________ to employee
Discuss
Answer & Solution
Answer: Option A
Solution:
If the employees do not abide by the norms of organisation, or violate the rules and regulations the employer will give warning to employee. The warning letter is usually written when any verbal warning given by the employer or supervisor is not followed. Any inappropriate, unprofessional or untoward conduct means that the employer will issue an employee warning notice to begin formally resolving the problem.
44
_________barrier is related to the process of coding and decoding the message
Discuss
Answer & Solution
Answer: Option B
Solution:
Semantic barrier is related to the process of coding and decoding the message. Semantic barriers to communication are the symbolic obstacles that distorts the sent message in some other way than intended, making the message difficult to understand. The meaning of words, signs and symbols might be different from one person to another and the same word might have hundreds of meanings.
45
_____________barriers are caused due to the faulty physical conditions such as ringing telephone, poor listening, etc
Discuss
Answer & Solution
Answer: Option B
Solution:
Physical barriers are caused due to the faulty physical conditions such as ringing telephone, poor listening, etc. Physical barrier is the environmental and natural condition that act as a barrier in communication in sending message from sender to receiver. Organizational environment or interior workspace design problems, technological problems and noise are the parts of physical barriers.
46
Oral communication is the interchange of _____________ between the sender and receiver.
Discuss
Answer & Solution
Answer: Option B
Solution:
Oral communication is the interchange of verbal messages between the sender and receiver. Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.
47
The foremost barrier to oral communication is
Discuss
Answer & Solution
Answer: Option D
Solution:
The foremost barrier to oral communication is poor listening. Poor listening skills can result from: Lack of involvement with the other person or the topic at hand: you just don't care enough to listen. Distractions in the environment such as excessive noise or activity. Disagreement with the speaker, resulting in mentally “shutting off” the other person.
48
The handshake that conveys confidence is
Discuss
Answer & Solution
Answer: Option B
Solution:
The handshake that conveys confidence is Firm. A classic good handshake is one with full palm to palm contact. In business, the handshake is often the only appropriate expression of touch so it's critical to have a good one, Price adds.
49
The whole concept of achieving success begins with how you __________
Discuss
Answer & Solution
Answer: Option D
Solution:
The whole concept of achieving success begins with how you behave, think and work.
50
The trump card during __________ should be brought out at the crucial moment.
Discuss
Answer & Solution
Answer: Option B
Solution:
The trump card during negotiation should be brought out at the crucial moment.