31. Plans, policies and procedures are the functions of
32. _______Plans are made to achieve the overall organizational goals
33. A structure of relationship is called as
34. Passing of authority to make decisions to the lowest possible level in the organizational hierarchy is known as
35. The extent to which power and authority are retained at the top is called as
36. Responsibility lies in the hands of people in the upper echelons of the hierarchy is called
37. According to Fayol the terms 'Management' and 'Administration' are
38. Hawthorne experiments were carried out in
39. Which of these were not an integral part of scientific management?
40. The structure of organisation includes
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