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Managing People and Performance in Organizations
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Match the following.
List-I List-II
a. Individuals know their own emotions 1. Emotional intelligence
b. It is the difference between the felt emotions and displayed emotions 2. Emotional dissonance
c. Managing the expression and feelings to cater to the emotional requirements 3. Emotional labour
d. Regulating ones emotions consciously 4. Emotional regulation

Answer & Solution
Correct Answer: Option D
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