Perception of Performance- Expectation gives us

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Perception of Performance- Expectation gives us

A. Customer motivation

B. Customer service

C. Customer satisfaction

D. Customer performance

Answer: Option C

Solution(By Examveda Team)

Perception of Performance- Expectation gives us Customer satisfaction. Customer satisfaction indicates the fulfillment that customers derive from doing business with a firm. In other words, it’s how happy the customers are with their transaction and overall experience with the company.

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