Which of the following is incorrect about retailers?
A. They are the middlemen
B. They offer only pre-sales services
C. They communicate to consumers the features of the products
D. They cater to the demand of the customers by providing a variety of products of different companies at one place
Answer: Option B
The four unique elements to services include:
A. Independence, intangibility, inventory, and inception
B. Independence, increase, inventory, and intangibility
C. Intangibility, inconsistency, inseparability, and inventory
D. Intangibility, independence, inseparability, and inventory
A. Learning
B. Role selection
C. Perception
D. Motivation
While buying milk which kind of behavior is displayed by a person?
A. Extensive problem solving behavior
B. Routinized buying behavior
C. Variety seeking behavior
D. None of the above
Join The Discussion