Which of the following is not an element of physical evidence?
A. Employee Dress
B. Employee Training
C. Equipment
D. Facility Design
Answer: Option B
Solution(By Examveda Team)
Employee Training is not an element of physical evidence. Physical evidence is the material part of a service.Related Questions on Marketing
The four unique elements to services include:
A. Independence, intangibility, inventory, and inception
B. Independence, increase, inventory, and intangibility
C. Intangibility, inconsistency, inseparability, and inventory
D. Intangibility, independence, inseparability, and inventory
A. Learning
B. Role selection
C. Perception
D. Motivation
While buying milk which kind of behavior is displayed by a person?
A. Extensive problem solving behavior
B. Routinized buying behavior
C. Variety seeking behavior
D. None of the above
Join The Discussion