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This question belongs to Management Communication Skills
Communication skills
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1. Right environment is important because it will help the listener focus on what he is listening and avoid __________.
2. When you are too _________ involved in listening you tend to hear what you want to hear & not what is actually said.

Answer & Solution
Correct Answer: Option C
1. Right environment is important because it will help the listener focus on what he is listening and avoid Distractions.
2. When you are too emotionally involved in listening you tend to hear what you want to hear & not what is actually said.
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