In the writing of an apology letter, concentrate on

A. Problem

B. Compensation

C. Rectification of problem

D. Words

Answer: Option C

Solution(By Examveda Team)

In the writing of an apology letter, concentrate on rectification of problem. Your apology should be brief and to the point. Your reputation as a trustworthy customer and credit risk may be in question, so your immediate and thorough attention to the matter is important. Focus on your actions to correct the problem and offer assurance it won't happen again.