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In writing a complaint the following points should be kept in...

This question belongs to Management Communication Skills
Communication skills
?

In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below.

1. Always be sarcastic angry or threatening
2. Write a long complaint letter
3. Send original documents

Answer & Solution
Correct Answer: Option B
1. Always be polite
2. Write a short complaint letter
3. Send copy of documents
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