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This question belongs to Management Communication Skills
Communication skills
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When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below.

1. Be prepared have a pen, notepad
2. Do not answer the phone quickly
3. Do not give the call your full attention.

Answer & Solution
Correct Answer: Option C
1. Be prepared have a pen, notepad
2. Do answer the phone quickly
3. Do give the call your full attention.
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