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Which of the following statement is True(T) or False(F) are given...

This question belongs to Management Communication Skills
Communication skills
?

Which of the following statement is True(T) or False(F) are given below.

1. The best policy is to ask for identify of the person or the other end first before announcing your identity.
2. Never leave a caller or hold.
3. Use simple language, avoid slang technical ferns.

Answer & Solution
Correct Answer: Option B
1. The best policy is not to ask for identify of the person or the other end first before announcing your identity.
2. Never leave a caller or hold.
3. Use simple language, avoid slang technical ferns.
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