6.
A social and managerial process by which individuals and organizations obtain what they need and want through value creation refers to which one of the following concepts?

7.
What is the basic property of a service which makes it different from a product?

8.
Which one of the following phrases reflects the marketing concept?

9.
The solution to price competition is to develop a differentiated:

10.
You purchase cleaning supplies for your custodial help regularly. It is showing which buying situation?

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