Frequently Asked Questions
1. What is the opening date of application for CEN 07/2026 (RRB NTPC Under Graduate)?
The application opens on 15-10-2026.
2. What is the last date to submit the online application?
The last date to submit the online application is 13-11-2026 (23:59 Hrs). The last date to pay the application fee for submitted applications is 15-11-2026.
3. What are the dates for modification of the application?
The modification window is open from 16-11-2026 to 25-11-2026. A non-refundable modification fee of Rs. 250/- is charged for each occasion. Details filled in the 'Create an Account' form (including email ID and mobile number) and the chosen RRB cannot be modified.
4. Can I apply if my final result is expected after 13-11-2026?
No. Candidates waiting for the final result of the prescribed educational/technical qualification are not eligible. You must hold the qualification on or before 13-11-2026.
5. What are the requirements to create an account?
You must have your own mobile number and a valid, active personal email ID.
6. I already have an account from an earlier RRB notification. Should I create a new one?
No. Candidates who created an account during any RRB notification in 2024, 2025 or 2026 should log in with the same username and password. Please re-check the data fetched from your previous saved details before submitting.
7. What is the procedure to create an account?
Under the 'Apply' button, select 'Create an Account' and enter all the details asked for, including your mobile number and email ID. An OTP will be sent to your mobile number and email, which you must enter and submit.
8. Can I edit the 'Create an Account' details?
No. Once the account is created, these details cannot be edited. They are: Name, Father's name, Mother's name, Date of Birth, Gender, Nationality, Matriculation Roll No., Matriculation certificate Serial No., Matriculation certificate date, email ID, mobile number, Aadhaar e-KYC details and chosen RRB.
9. What is the next procedure after creating an account?
Log in at rrbapply.gov.in and complete five sections: Personal Details, Other Details, Educational Qualification, Upload Profile Documents, and Preview, Preference & Submit. After paying the fee, you will get a confirmation by email and SMS, and you can print the application showing your registration number.
10. Can I fill in the application on a mobile phone?
Some features of the application module may not work properly on mobile. It is advised to use a desktop or laptop.
11. How many pay levels are there in CEN 07/2026?
There are two pay levels: Level-2 to Level-3.
12. Can I apply to more than one RRB, or submit multiple applications to the same RRB?
No. You may apply to only one RRB, with one application. Multiple applications to the same or different RRBs will lead to rejection of all applications and debarment from all future RRB and RRC examinations.
13. What is the crucial date for reckoning age?
Age is reckoned as on 01-01-2027.
14. What is the crucial date for educational qualification?
You must possess the prescribed educational/technical qualification on or before 13-11-2026.
15. What is the crucial date to claim SC/ST/OBC-NCL/EWS status?
Your community/category status as on 13-11-2026 is the only one considered for reservation and related benefits. Any later change will not be considered. Your caste/community certificate must be valid as on that date and must be produced in the prescribed format during Document Verification.
16. What is the crucial date for the PwBD certificate?
PwBD candidates must hold their disability certificate on or before 13-11-2026.
17. What is the benchmark degree of disability for PwBD?
The disability must be 40% or more.
18. How can I know which posts are suitable for my disability?
Suitability is shown against each post in the Post-wise Parameters Table (Annexure-A) of the detailed CEN, under the column "Suitability for Persons with Benchmark Disabilities".
19. Is a PwBD candidate allowed to use a scribe in the CBT?
Candidates with blindness, locomotor disability (both arms affected) or cerebral palsy get the scribe facility if they wish. Other PwBD candidates need a certificate from a Chief Medical Officer, Civil Surgeon or Medical Superintendent of a Government Health Care institution stating that a scribe is essential. You must opt for a scribe in your online application and arrange the scribe at your own cost.
20. How do I register my scribe?
The scribe must register on rrbapply.gov.in (Home page → Scribe Registration) and will receive a One-Time Registration (OTR) number on their mobile. You must enter the scribe's OTR number in your application and confirm it with the OTP sent to the scribe's mobile. Only registered scribes with a valid OTR number are allowed.
21. I have undergone LASIK surgery. Am I eligible?
Yes, for posts that require Medical Standards B2 & C2. See Note (c) of Para 3.0 of CEN 07/2026.
22. Why is DigiLocker/Aadhaar verification required?
It ensures a smoother process at the different recruitment stages and the genuineness of candidature, and helps prevent impersonation during the CBT. RRBs will not share Aadhaar details with third parties. Candidates who verify with alternate photo IDs face stricter and more detailed scrutiny at every stage.
23. What if I don't have Aadhaar or skipped verification during account creation?
You can still use the "Verify Aadhaar" facility while filling in the application. It must be completed before final submission of the application.
24. Which document is needed if I have changed my name?
You need a Gazette Notification or other relevant legal document, to be submitted at Document Verification. Both the original and the changed name must be entered during 'Create an Account', and both will appear in the application.
25. What should I do if I forget my password?
Click 'Forgot Password' on the login page and enter your registered email or mobile number along with your date of birth. A revised password will be sent to your registered email. After logging in, you can set a new one using 'Change Password' at the top right of the application page.
26. Can I change my 'Chosen RRB'?
No. The chosen RRB cannot be changed once the application is submitted.
27. Can I edit my details before and after submitting the application?
Before submission, any detail except those from 'Create an Account' can be edited. After submission for payment, no changes are allowed except during the modification window (16-11-2026 to 25-11-2026) on payment of Rs. 250/- per occasion. Check the application preview carefully before submitting.
28. I entered my community/caste wrongly. Can I correct it?
Yes, only during the modification window by paying the prescribed fee. After the window closes, it cannot be edited. You must submit community and caste proof as per your online application at Document Verification, otherwise your candidature will be considered under the 'Unreserved' category only.
29. Who is eligible for the Free Travel Authority (free railway pass)?
Only SC and ST candidates. They must choose 'Yes' for the free rail travel pass in the online application, enter the correct 'Nearest Railway Station' and upload the caste certificate. The City Intimation Slip/e-call letter will carry the sleeper class pass. To book tickets, submit a self-attested photocopy of the slip/letter and the SC/ST certificate at the ticket counter.
30. What is EBC and what benefit is given?
EBC means Economically Backward Class: annual family income below Rs. 50,000, or a BPL card holder, or a holder of another Central Government poverty alleviation certificate, or an Izzat MST holder issued by Railways. EBC candidates get a fee concession only, and no posts are reserved for them. Candidates who claim it must produce the valid certificate at Document Verification, otherwise their candidature will be rejected.
31. Who is included under minorities and what benefit is given?
Minorities include Muslims, Christians, Sikhs, Buddhists, Jains and Zoroastrians (Parsis) as notified by the candidate's State/UT. They get a fee concession only, not reservation. They must submit an affidavit on non-judicial stamp paper (Annexure IV) at Document Verification, otherwise their candidature will be rejected.
32. Who is eligible for fee concession?
SC, ST, Ex-Servicemen, PwBD, female, transgender, Minorities and EBC candidates.
33. Are OBCs in the State list eligible for OBC-NCL reservation?
No. OBCs present in the State list but not in the Central list of OBCs (as per ncbc.nic.in) are not eligible to claim the reservation.
34. I am currently serving in the Armed Forces. Can I apply as an Ex-Serviceman?
Yes, but you must submit an "Employment certificate with probable date of discharge" (Annexure VI-A), valid as on 13-11-2026. Everyone claiming Ex-Servicemen benefits must also submit a self-declaration (Annexure VI) at Document Verification.
35. I am an Ex-Serviceman already in civil employment. Do I get Ex-Serviceman benefits?
If you already got civil employment in Group 'C' or erstwhile Group 'D' under the Central Government after availing Ex-Serviceman benefits, you get only the age relaxation for a higher grade or cadre. You will not be considered against vacancies reserved for Ex-Servicemen (Para 10.0 to 10.6).
36. Who needs to produce an NOC at Document Verification?
Candidates serving in any Central/State Government department or PSU, including Railways, must apply after informing their employer. Shortlisted candidates must produce an NOC from the employer at Document Verification, otherwise their candidature will be cancelled. This also applies if you joined service after submitting your application.
37. What date should I enter if only the month and year of passing are on my certificate?
Enter the last date of that month. For example, May-2023 may be entered as 31-05-2023.
38. How do I add qualifications other than matriculation?
Under 'Qualification', select the relevant qualification, fill in the details and click the 'Add' button.
39. Which district/state should I mention if it has been bifurcated?
Mention the present district/state to avoid ambiguity.
40. Which documents must I upload, and what are the size requirements?
All candidates must upload a scanned signature in JPG/JPEG format, 30 KB to 49 KB, minimum 100 DPI and minimum 140 × 60 pixels. It must fit within the 35 mm × 20 mm scan box. SC/ST candidates who want the free travel pass must upload the caste certificate in PDF format, up to 400 KB. If you cannot upload it, check the format and size.
41. How can I pay the fee?
Online only, through Net Banking, Credit Card, Debit Card or UPI. Processing charges and GST are charged extra. See Para 7.0 of CEN 07/2026 for the fee amount.
42. What are the stages of the recruitment process?
1st Stage CBT, 2nd Stage CBT, Document Verification (DV) and Medical Examination (ME). Schedules and venues are communicated through https://rrb.indianrailways.gov.in, SMS and email. Requests for postponement or a change of venue, date or shift will not be entertained.
43. Is there negative marking in the CBT?
Yes. 1/3rd mark is deducted for every wrong answer.
44. Where do I choose the language for the exam?
Choose one language from the drop-down menu on the 'Personal Details' page.
45. Should I give a preference order for all posts I am eligible for?
Yes. Indicate your order of preference for as many posts as you are eligible for in your chosen RRB. If you give no preference for some posts, it is treated as unwillingness for them. Once submitted, preferences are final and cannot be changed.
46. How do I know my application is finally submitted?
Final acceptance happens only after the fee payment is confirmed. You will receive a confirmation by email and SMS. Note your registration number and keep it until the recruitment process is complete.
47. Can I take a printout of my application?
Yes, after payment of the examination fee.
48. Is the fee refundable?
Payments are non-refundable, and chargebacks cannot be raised. Only candidates who attend the 1st Stage CBT are eligible for the refundable portion of the fee (after deducting bank charges) under Para 7.4. There is no refund for erroneous, incomplete or rejected applications, non-attendance of the 1st Stage CBT, or the modification fee.
49. Does receiving an e-call letter mean my candidature is accepted at all stages?
No. Admission to all stages is provisional, subject to meeting all eligibility conditions. Your photograph, signature and credentials are verified before the CBT and again at Document Verification and Medical Examination.
50. Whom should I contact for application-related queries?
Email rrb.help@csc.gov.in or call 9592001188 / 01725653333 (10:00 AM to 5:00 PM on all working days).
